At sweet dream, we are committed to providing high-quality online services and ensuring that you are completely satisfied with your purchase. Please review our policy for refunds and returns for digital services:
- Eligibility for Refunds
As our services are delivered online, we do not offer refunds once the service has been provided or accessed. This includes any instructional materials, digital downloads, or online courses that have been used or completed.
- Requests for Refunds
If you are dissatisfied with the service or experience technical issues, please contact us within 14 days of purchase. We will assess your situation and may offer a partial refund or another resolution based on the circumstances.
- Non-Refundable Services
All digital services such as online tutorials, courses, or content that have been accessed, downloaded, or completed are non-refundable once initiated.
- Refund Process
To request a refund, please email us at info@sweet-dream-w.world with your order details and reason for the request. We will review your case and notify you of our decision within 3-5 business days.
- Exceptions
In cases where we have made an error or failed to deliver the service as described, we will offer a full refund or an alternative solution, such as credit toward another service.
- Technical Issues
If you experience technical difficulties with our services that prevent you from accessing the content, please contact us immediately. We will work with you to resolve the issue or provide an alternative solution.
We strive to ensure all our clients are happy with the services provided. If you have any questions or concerns, please feel free to contact us at info@sweet-dream-w.world.